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*Our online policies are described below.*
~Our Shipping Options~
To ensure freshness, we hand make all of our fine confections to order. Normally, we will prepare your order for shipment within 2 business days. Once your order is ready, we will ship it via UPS using the shipping option you prefer. The following shipping options are available:
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Standard:
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Your order will arrive 5-10 business days after placement of the order.
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Express:
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Your order will arrive 2-4 business days after placement of the order.
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Overnight:
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If we receive your order by noon PST, we will ship it immediately for delivery the following day. For an additional charge, Saturday delivery is also available for Overnight shipments.
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You may choose to have the order shipped to yourself or to a different recipient. However, due to shipping restrictions, we are unable to ship products to P.O. boxes.
Since we guarantee that your order will arrive in perfect condition, we use a shipping service that ensures timely delivery and delivery confirmation. Please make sure to provide a shipping address where someone will be available to receive the order.
Most of our products are heat-sensitive and perishable. To ensure that your order will arrive in excellent condition, we may use special temperature resistant packaging materials at no additional cost to you. During warm weather, we may decide not to ship perishable items over the weekend.
For shipments to Alaska and Hawaii, either the Express or Overnight shipping option is required.
~Our Shipping Costs~
Shipping costs are based on weight of shipment. These costs are for domestic shipments only. Currently, we do not offer service to international destinations.
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